I bought galaxy M12 six months ago..a problem appeared in the screen a month ago..sometimes times it doesn't respond to touch as it is locked and I have to push many times till this lock go then it works normally..has anyone faced this problem???
Type on youtube M12 fingerprint setup and see if you messed anything in the process. As far as I know fingerprint sensors on the side of the phone are effitent enough and so responsive.
Hello. I’m Amira, Samsung Moderator
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Based on your inquiry regarding the update
Tab ‘touch’, and then move finger across each grid. The grid will turn green.If you have any other question, can you explain it to us
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Hi amira,I made this test many times with no problem, I suspected the software so I formatted the phone but the problem still exist