Original topic:

Problem in touch screen of M12

(Topic created on: 12-29-2022 09:59 AM)
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MidoM12
Beginner Level 2
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جالاكسى A
I bought galaxy M12 six months ago..a problem appeared in the screen a month ago..sometimes times it doesn't respond to touch as it is locked and I have to push many times till this lock go then it works normally..has anyone faced this problem???
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3 Comments
Tekoo10
Active Level 4
جالاكسى A
Type on youtube M12 fingerprint setup and see if you messed anything in the process. As far as I know fingerprint sensors on the side of the phone are effitent enough and so responsive.
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Amira-elnagar
Moderator
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MidoM12

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
Phone dial

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Tab ‘touch’, and then move finger across each grid. The grid will turn green.If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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MidoM12
Beginner Level 2
جالاكسى A
Hi amira,I made this test many times with no problem, I suspected the software so I formatted the phone but the problem still exist
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