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05-26-2024 05:31 AM in
جالاكسى A- Mark as New
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05-28-2024 11:53 AM in
جالاكسى A
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05-30-2024 03:59 PM in
جالاكسى Ayehiamahmoud09
Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
kindly follow the below steps
settings - general Management – reset - reset all settings
we recommend that you perform a factory data reset to resolve this issue using the steps below:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch/
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time
