Original topic:

Problem in settings

(Topic created on: 3 weeks ago)
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yehiamahmoud09
Beginner Level 2
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جالاكسى A
My samsung phone A32 is always opening keyboard list and default settings by itself how can i fix this problem 
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جالاكسى A
I prefer you communicate with support team and tell them about this problem
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SamsungModerator1
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yehiamahmoud09

 

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Based on your inquiry regarding the update

kindly follow the below steps

settings - general Management – reset - reset all settings

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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