Original topic:

No foucs on zoom

(Topic created on: 03-16-2023 10:18 AM)
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kero2370
Beginner Level 2
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جالاكسى A
Photos are out of focus in zooming and out of focus in long distance and sky are always blurred upon using pro mode and control the manual focus.
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samsungmena
Expert Level 4
جالاكسى A

kero2370

 

 

Hello. I’m Mehad , Samsung Moderator
Thank you for asking the question
Phone dial > *#0*#

Tap ‘mega cam’, check if camera enters preview mode. Take a picture using camera chart. When

Tap ‘frontcam’, check if camera enters preview mode.captured, auto focus and flash function must be checked

if there is no issue during the test we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if you are still facing the same issue during the test kindly take the device to the service center to check on it.


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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