انا عندي المنصة بس شغالة علي طول معرفش حد حضرتك الرسالة this app ..... ممكن يكون في مشكلة في التحميل من المتجر نفسو او ال processor الموبايل مش قوي عشان يشغل المنصة
Hello. I’m Amira, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding the update
I ask you to follow the following steps to be able to help: 1- Go to settings 2- Applications 3- Application manager 4- The name of the application in which the problem is located 5- Force stop + clear data + clear cache
If you have any other question, can you explain it to us We are at your service always Thanks for your time
Thanks for your response But the app is not already downloaded, I was looking forward to download it on the app store but I was notified that it won't be So I can't go to the application manager to clear it's data, it's not downloaded on the phone yet And thanks in advance
