My samsung a12 didnt get the update

[aloush2020]

Hello my samsung a12 didnt get the update till now why ?

[mrtada]

Not many people get the update but it will reach everyone over time.

[Paul_Kolanjian]

The update started rolling out to A12 devices in Europe as reported by SamMobile. It should be available in this month for our region. In the meantime, check once a day just in case.

[Samsung_Expert]

Welcome, thank you for contacting Samsung Levant

Please note that updates are gradually coming to phones
And when the update is available, you will receive a notification of that, or you can check if the update is available through
Settings > Click Software Update.
And you can update via the app
You will need to install a copy of Smart Switch on your computer and mobile device.
for phone
https://play.google.com/store/apps/details?id=com.sec.android.easyMover&hl=en
for computer
https://www.samsung.com/global/download/smartswitchwin/

The first step. Connect your device to your PC using the USB cable that came with your device, then open Smart Switch on your PC.
Step 2. If a software update is available, Smart Switch may automatically prompt you to update the software or display an option to update.
Step 3. Click Update and use the on-screen prompts to download the necessary files.
Step 4. Click OK to continue. Your device may turn off and on several times during the update process. When the update is complete, the device returns to the home screen.
If you have another query please feel free to contact us.