Original topic:

My camera's storage

(Topic created on: 2 weeks ago)
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athy06
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جالاكسى A
My camera's storage space is getting bigger and bigger, right now it's taking about 3 gb , I tried to clear its data and reset it but it didn't fix anything it returned back to the same space. Will it be safe if I tried to force stop it?!
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جالاكسى A
I think you should ask support team or you go Your nearest branch to solve this problem
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SamsungModerator1
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جالاكسى A

athy06

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day

Based on your inquiry regarding the update

kindly be noted if the issue in Camera Application kindly follow the below steps

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if the issue still exist we recommended you to go to the nearset service center to fix the device if the issue in Camera Storage in My Files kindly be noted that is Normal Due to Photos Space you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/-

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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