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Microphone problem on A52s

(أُنشأ الموضوع في: 12-02-2021 10:29 AM)
aurwats
Beginner Level 2
خيارات
جالاكسى A
The microphone on my A52s doesn't work properly most of the time. My voice is too low on it, other people can't hear me unless I talk right into the microphone.

The problem randomly goes away and comes back. I have seen others online with the same problem.

The problem exists in safe mode too.

I have tried resetting all settings, and disabling all apps with microphone access, including bixby and google voice assistant.

The problem is not with the internal microphone. The problem exists when I use earbuds or haedphones too.

I'm currently on the October update, but I have talked to another person who has the same problem on the November update.
3 التعليقات
blueiceberg
Active Level 4
خيارات
جالاكسى A
are they low quality/cheap wireless earbuds ? I had a lot of issues with low quality smartphone accessories i stopped buying them
0 نقاط إعجاب
aurwats
Beginner Level 2
خيارات
جالاكسى A
No, but it doesn't matter. When the problem is there, it affects all microphones, internal or external.
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Samsung_Expert
Moderator
Moderator
خيارات
جالاكسى A

we extremely apologize for the inconvenience that you are facing as we recommend you to refer to the nearest authorized service center to check your phone, please 

but first kindly try to test the mic using the Samsung members app >> get help > interactive checks > test 

 

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