Original topic:

Issue

(Topic created on: 10-24-2022 07:21 PM)
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MrRobot07
Beginner Level 2
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جالاكسى A
I turned on camera flash notification for phone app , but it keep turning off automatically 
2 Comments
Amira-elnagar
Moderator
Moderator
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جالاكسى A

Dear Customer,
 Thank you for contacting Samsung. 
It will be our pleasure to assist you.
 We are sorry to hear that you are facing an issue with your device.
 It will be our pleasure to assist you. To solve any issues within the application, 
which can always occur after an application or software update, please follow the below steps:
 We recommend that you perform a factory data reset to resolve this issue using the steps below
1- Go to the camera
2- Then go to settings
3_ We do a reset of the camera settings
In the event that the problem persists
Please perform a factory reset of the device using the following steps:
- settings
-Public Administration
- Reset
Factory data reset
-Reset
-clear all
And your permission
Before starting this step, please copy the phone data. It can be stored through the following link for the program
Samsung smart switch
http://www.samsung.com/eg/support/smartswitch
 we can support you through our “Live Chat” experts and remotely access your device through the following link:
 https://live-chat-static.sprinklr.com/test-html/index.html?env=prod&appId=602bd62d37a6803d49a6ec00_a... 
Live Chat Working hours from 9 am to 6 pm 
 Have a wonderful day.
 Thank you.

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Amira-elnagar
Moderator
Moderator
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جالاكسى A

MrRobot07

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
1- Go to the camera
2- Then go to settings
3_ We do a reset of the camera settings
In the event that the problem persists
Please perform a factory reset of the device using the following steps:
- settings
-Public Administration
- Reset
Factory data reset
-Reset
-clear all
And your permission
Before starting this step, please copy the phone data. It can be stored through the following link for the program
Samsung smart switch
http://www.samsung.com/eg/support/smartswitch
If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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