Original topic:

I didnt get the update for my a12

(Topic created on: 08-25-2022 07:10 AM)
aloush2020
Active Level 4
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جالاكسى A
Hello i didnt get the update for my a 12 and i live in lebanon and my friend got it why ??
1 Comment
Samsung_Expert
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جالاكسى A

Dear valued customer, we appreciate the chance to assist you As for your inquiry,
We apologize for the delay and appreciate your time
Please note that updates are gradually coming to phones
And when the update is available, you will receive a notification of this, or you can check for the presence of the update through
Settings > Click Software Update.
And you can update via the app
You will need to install a copy of Smart Switch on your computer and mobile device.
for phone
https://play.google.com/store/apps/details?id=com.sec.android.easyMover&hl=en
for computer
https://www.samsung.com/global/download/smartswitchwin/

The first step. Connect your device to your PC using the USB cable that came with your device, then open Smart Switch on your PC.
Step 2. If a software update is available, Smart Switch may automatically prompt you to update the software or display an option to update.
Step 3. Click Update and use the on-screen prompts to download the necessary files.
Step 4. Click OK to continue. Your device may turn off and on several times during the update process. When the update is complete, the device returns to the home screen.
Kindly if you have another query don't hesitate to contact us.

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