Original topic:

Heating issue

(Topic created on: 04-06-2021 11:42 PM)
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kumarbaltamang
Beginner Level 2
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جالاكسى A
After the update after march 01 my A50 had a issue of heating and battery drain. Help plz....
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Naif765
Active Level 10
جالاكسى A
Delete the cache data files from the recovery
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جالاكسى A
لا تحديث مارس كله حرارة في كل الأجهزة كني سمعت
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Naif765
Active Level 10
جالاكسى A
والله شكلها ونا وسوست من الكفر والحمايه الي حاطها شلتها وفرمت ماخليت شي ماسويته اول العب كود الحراره ماتتعدى ٣٧ الان ٤٢ ٤٣ ويطلعني من اللعبه
samsungksa1
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جالاكسى A

شاكر تواصلك مع سامسونج السعودية

في حال كان ارتفاع درجة حرارة الجهاز بشكل ملحوظ يرجى التوجه لأقرب مركز صيانة معتمد لدى سامسونج

رابط البحث عن اقرب مركز صيانة معتمد :

https://www.samsung.com/sa/support/service-center/

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Naif765
Active Level 10
جالاكسى A
Close all background running apps via ccleaner
جالاكسى A
It's all mobiles phone in galaxy like that because of the march update we are all waiting for the next update to solve the problem
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kumarbaltamang
Beginner Level 2
جالاكسى A
Bluetooth headset also not work properly in background.
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samsungksa1
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Thank you for contacting Samsung KSA

battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
On the Settings screen, tap Battery and device care → Optimize now.
The quick optimization feature improves device performance through the following actions.
• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.
• Power saving mode: Activate power saving mode to extend the battery’s usage time
• Background usage limits: Limit battery usage for apps that you do not use often
On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display
more vivid, however they will consume more battery power.
also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).

Reset the network settings : settings-general management-reset-reset the network settings

if you still face the same issue then kindly visit the nearest service center
the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/

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