Original topic:

Google messages

(Topic created on: 05-01-2021 07:48 PM)
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Kingmoe90
Active Level 3
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جالاكسى A
Good evening I have a Samsung galaxy A02 and have recently installed Google Messages and tried to activate chat features but it's been stuck at trying to verify my phone number for long time! What should I do to fix this? P.S: I live in Lebanon and my Carrier is "Touch Lebanon"
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kitsune2708
Active Level 8
جالاكسى A
Just stick with the normal messages app
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Samsung_Expert
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did you receive any error messages , if yes please share it with us 

plus kindly try to reset the app settings by going to settings > apps > google chat services > storage > clear data and cache

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Kingmoe90
Active Level 3
جالاكسى A
I already cleared the app data from both Carrier Services and Google Messages several times but the problem still persists!!!
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Samsung_Expert
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جالاكسى A

unfortunately, since its a 3rd party app, we recommend you to contact Google support in order to check what may cause that issue by following the below link 

https://support.google.com/?hl=en-GB

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