Original topic:

Fingerprint sensor

(Topic created on: 11-13-2023 09:36 PM)
89 Views
Litt
Active Level 1
Options
جالاكسى A
So I got this problem every time I try activating the fingerprint sensor it says "fingerprint sensor needs collaboration" how do I solve it "I'm samsung A70"
0 Likes
3 Comments
Litt
Active Level 1
جالاكسى A
Here's a pictureScreenshot_20231114-061941.jpg
0 Likes
SamsungModerator4
Moderator
Moderator
Options
جالاكسى A

Hello. I’m Aya, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

In regards to your query, kindly follow the below steps:
On the Settings screen, Tap Display.
Activate Touch Sensitivity.
Deactivate Accidental touch protection.
Restart the device.
Register new fingerprint.

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

Litt
Active Level 1
جالاكسى A
Still same problem
0 Likes