Original topic:

F.A.K.E Charger

(Topic created on: 08-01-2022 03:13 PM)
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BGBìA52s
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جالاكسى A
How can i check the authenticity of my 25w charger .. ?? And galaxy buds pro ??
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Amira-elnagar
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BGBìA52s

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

 We ask you to clarify the issue that you faced more to be able to help you we can support you through our “Live Chat” experts and remotely access your device through the following link:
 https://live-chat-static.sprinklr.com/test-html/index.html?env=prod&appId=602bd62d37a6803d49a6ec00_a... 
Live Chat Working hours from 9 am to 6 pm 
 Have a wonderful day
 Thank you.

 

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

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BGBìA52s
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جالاكسى A
I want to buy 25w charger and many in my area complained of buying a charger which made their device overheat during charging .. expecting it is a **bleep** .. so Im asking is there a serial number or a certificate no. Or any thing that i can check the authenticity of the item that i bought for its originality.
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Amira-elnagar
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Moderator
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جالاكسى A

BGBìA52s

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day

We really apologize to you very much for the problem you are facing

You can buy original products through our website or you can honor us through a sales branch
Based on your question about buying online
You can now purchase through the official website
With us, you will get discounts:
You may visit us at the following link:
https://shop.samsung.com/eg
You can honor us through the sales branch through the following link:
http://www.samsung.com/eg/storelocator

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time