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Original topic:

ERROR

(Topic created on: 09-27-2020 09:27 PM)
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HADIkazwini
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‎09-27-2020 09:27 PM (Last edited ‎09-28-2020 12:20 AM ) in 

جالاكسى A
I cant unable to update software in my Galaxy please help me
3 Comments
Samsung_Expert
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‎09-28-2020 09:02 AM in 

جالاكسى A

Dear valued customer

Thank you for contacting Samsung Levant 

kindly give us more details on  your issue please 

and if you can send us a screen shot of the error message 

HADIkazwini
Active Level 1
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‎09-28-2020 12:05 PM (Last edited ‎09-28-2020 12:05 PM ) in 

جالاكسى A
ok look I PUT it 1 hour ago and still on 0% and time left was nothing _:_:_: please help me
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Samsung_Expert
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‎09-29-2020 09:09 AM in 

جالاكسى A

kindly try to use a different Wi-Fi network , if you faced the same issue then kindly download 

Samsung smart switch on both your PC and smart phone from the below link 

https://www.samsung.com/us/support/owners/app/smart-switch

 

and then connect your phone to PC through USB cable and open the app on your PC to check for available updates 

 

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