Original topic:

Charging problem

(Topic created on: 07-16-2022 10:12 AM)
138 Views
JoeReda
Beginner Level 2
Options
جالاكسى A
Well on the 3rd day of the buying the A71 . the camera screen was broken and it didn't fall . It was at the desk .but I didn't complain also its not my problem that the screen quality isn't strong . But this month the phone stop charging from the super fast charging original charger also the charger is working and it charge from fast charger. 
0 Likes
4 Comments
samsungmena
Expert Level 4
جالاكسى A

 

JoeReda

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

kindly make sure that you use the original charger

make sure that activate fast charging though the following steps

Settings - device care - battery - activate fast charging.

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

0 Likes
JoeReda
Beginner Level 2
جالاكسى A
Well its the original phone charger that comes with the phone and yes it's on
0 Likes
JoeReda
Beginner Level 2
جالاكسى A
As you seeScreenshot_20220716-134916_Device care_80485_1657972157.jpg
0 Likes
Amira-elnagar
Moderator
Moderator
Options
جالاكسى A

JoeReda

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day


Based on your question, I ask your permission to do the following:
Setting 1-
About phone 2-
return 3-
Reset settings 4-


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

0 Likes