Original topic:

Camera icon does not appear

(Topic created on: 12-02-2022 11:14 PM)
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ElCarmelito
Active Level 1
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جالاكسى A
Please help
I have M51 
The camera icon does not appear in the app list
However the Camera app is yet on the phone 
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samsungmena
Expert Level 4
جالاكسى A

ElCarmelito

Hello. I’m Zahra, Samsung Moderator
Thank you for asking the question
We wish you a happy day

 

kindly follow the below steps

1 – make sure that the device on the last update

2 – didn’t install update didn’t support in Egypt

 

if you are still facing the issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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