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الموضوع الأصلي:

April 2021 Security Patch update reaches the Samsung Galaxy A9 (2018)

(أُنشأ الموضوع في: 05-14-2021 11:31 PM)
RohithR
Active Level 6
خيارات
جالاكسى A

Recently, the Galaxy A8 (2018) has secured the May 2021 Security Patch update. The Samsung Galaxy A9 (2018) has now started acquiring the April 2021 Security patch update. The update is rolling out in different regions with various firmware versions.

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3 التعليقات
Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

Hello RohithR. I’m Amira, Samsung Moderator

We thank you very much for your participation with us

and we wish you a happy day
We hope that the update will be admired by you

and have improved the performance of the device
If any question you have, you can explain them to us
We are at your command at any time and at your service always
Thanks

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Maged46
Beginner Level 2
جالاكسى A
Hello Amira,
Kindly is the new update for galaxy A9 delete the call record option? Or tell the other side the call gonna record?
Thanks
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Amira-elnagar
Moderator
Moderator
خيارات
جالاكسى A

Hello Maged46 . I’m Amira, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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