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04-03-2023 01:03 PM in
جالاكسى A- Mark as New
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04-04-2023 02:53 PM in
جالاكسى ALSedira
Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
settings -General Management - Reset -Reset all settings
if you still facing the same issue kindly follow the below steps
we recommend that you perform a factory data reset to resolve this issue using the steps below:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using smart switch
from the link below and then use the backup tool to create a data backup
http://www.samsung.com/eg/support/smartswitch
If you have any other question, can you explain it to us
We are at your service always
Thanks for your time