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Android 10 update bug

(أُنشأ الموضوع في: 07-30-2020 11:50 PM)
superman007
Beginner Level 2
خيارات
جالاكسى A
Some videos on my instagram shows in negative view after updating my galaxy a6 2018 to android 10
6 التعليقات
samsungksa1
Moderator
Moderator
خيارات
جالاكسى A

Thank you for contacting Samsung

To serve you better, please clarify the inquiry or provide us with a photo so that we can help

Thank you very much

superman007
Beginner Level 2
جالاكسى A
these are all screenshots of videos.. after the android 10 update, some videos on instagram and whatsapp turns to this colour but the video can be played... but not in the actual colour
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samsungksa1
Moderator
Moderator
خيارات
جالاكسى A

Thank you for contacting Samsung 

kindly check the below steps :

settings-display- blue light filter 

also check this option settings-display-screen mode 

 you can reset the device settings by the following steps : 

settings -general management -reset - reset the device settings 

 

 

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superman007
Beginner Level 2
جالاكسى A
this is how one of the above screenshot should have looked like.
shzadmohsin
Active Level 1
جالاكسى A
A30sfn
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shzadmohsin
Active Level 1
جالاكسى A
A30s
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