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05-24-2021 10:48 AM in
جالاكسى A- Mark as New
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05-24-2021 01:42 PM (Last edited 05-24-2021 01:50 PM ) in
جالاكسى A- Mark as New
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05-24-2021 04:20 PM in
جالاكسى AThank you for contacting Samsung KSA
we are sorry to inform you that call recording is not available in KSA
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05-29-2021 11:44 AM in
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05-29-2021 04:19 PM in
جالاكسى AThank you for contacting Samsung KSA
Dear do you mean calls recording ? if yes then we are sorry to inform you that calls recording is not available in KSA
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05-24-2021 04:25 PM in
جالاكسى AThank you for contacting Samsung KSA
dear try to wipe cache partition from the recovery mode
On the Settings screen, tap Battery and device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.
• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.
Background usage limits: Limit battery usage for apps that you do not use often.
Check the status of the used and available memory.
On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall
apps that you do not use any more, select a category. Then, tick items to select and tap
Delete or Uninstall.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
On the Settings screen, tap Battery and device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap Clean now.
you can also perform interactive and automatic checks through Samsung Members app from get help page then interactive and automatic checks
and for battery draining :
battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
On the Settings screen, tap Battery and device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.
- Closing apps running in the background.
- Managing abnormal battery usage.
- Scanning for crashed apps and malware.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.
- Power saving mode: Activate power saving mode to extend the battery’s usage time
- Background usage limits: Limit battery usage for apps that you do not use often
On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display
more vivid, however they will consume more battery power.
also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).
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05-24-2021 05:04 PM in
جالاكسى A- Mark as New
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05-25-2021 01:36 PM in
جالاكسى AThank you for contacting Samsung KSA
most welcome dear ,We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!