A71

[Ahmadbaayoun]

   Thier problem in sound when listening music help please 

[kitsune2708]

Just factory reset your phone LOL

[Ahmadbaayoun]

I did a factory reset and not working

[kitsune2708]

What android are you on

[Ahmadbaayoun]

Android 11

[Ahmadbaayoun]

My phone a71

[Samsung_Expert]

kindly check the mic for your phone by going to Samsung members > get help > interactive checks > test speaker 

if it did not work then service is needed as we recommend you to refer to the nearest authorized service center in your country 

[mundhir911]

موعد اندرويد 11 لجهاز a31 ارجووو الرددد .. الموعد الرسمي وشكرا

[Ahmadbaayoun]

They give me this

[robinbm553]

they just see if it works at all or not, you can't count on it