A71 problem

[kevorkk]

I dont get any software update of my A71 no security update i only get my 1 november update can anybody help me? 

[Samsung_Expert]

we appreciate the chance to assist you 

may we know from which country did you purchase your phone and the IMEI number for your phone please 

[kevorkk]

Lebanon ; IMEI 1 : 352631117100921

[plusplus]

انا ايضا A71 لم يصلني تحديث الامان

[SuleimanAlkhalily]

وانا أيضا