Original topic:

A53 5g

(Topic created on: 4 weeks ago)
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Anonymous
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Frequently restarts and optimise apps for un knewn reason or certain situation
Mostly after last update 4 days ago.

Any solution
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SamsungModerator1
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GastroScope

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Settings – Backup and reset - Factory data reset.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If the issue wasn’t resolved you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/
We are  at your service always
Thanks for your time

 

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