Original topic:

A53 5g Poor quality camera

(Topic created on: 08-21-2023 12:06 PM)
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Hamdy93
Beginner Level 2
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The front one is lagging with 32 MP mode, my old M53 was with much better quality than this although they have the same camera, Samsung is downgrading with this A53 camera, I don't know what is the problem it could be the poor EXYNOS processor which couldn't handle the camera, please consider this in the next update enhancements 




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Samsung Admin
Community Manager
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Hamdy93

Hello. I’m Mehad, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update
kindly follow the below steps

Phone dial > *#0*#

Tap ‘mega cam’, check if camera enters preview mode. Take a picture using camera chart. When

captured, auto focus and flash function must be checked

Tap ‘front cam’, check if camera enters preview mode.

if there is no issue during the test we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

if you are still facing the same issue during the test kindly take the device to the service center to check on it.

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time