A32 wifi speed

[mehanny]

Dear samsung team

Kindly help me coz I have problem in my wifi speed the device read 65 mbps andThere is no stability , but in all other devices what I have up to 75 mbps and Is good can you please help me .

Thanks and best regards 

[Samsung Admin]

mehanny

Hello. I’m Zahra, Samsung Moderator
Thank you for asking the question
We wish you a happy day

In regards to your query, kindly follow the below steps:

Check if the phone has dropped or exposed to water

Try another Wi-Fi connection

Dial * #2663#

Tap Refresh Wi-Fi version

If you are still facing the same issue we recommend that you perform a factory data reset to resolve this issue using the steps below:-

Launch the Settings app and tap General management → Reset → Factory data reset →

RESET → DELETE ALL.

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you’re still facing the same issue, kindly take the device to the service center to check on it..

you can know the nearest service center from the below link :

http://www.samsung.com/eg/support/servicelocation/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time