Hello. I’m Amira, Samsung Moderator. Thank you very much for asking your question and we wish you a nice day Based on your question Android 12 update was released in August 2022 In the event that you have enabled the automatic update and the update did not reach the device In the event that the device is from outside Egypt I ask your permission to go to the nearest maintenance center to be able to check the device You can find the nearest service center through the following link: https://www.samsung.com/eg/support/service-center/ If you have any other questions, We are at your at your service at any time Thanks
