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10-03-2022 09:04 PM in
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10-04-2022 12:37 PM in
جالاكسى Aالجهاز كان اندرويد 10 وبقى 11 بس
لسة باقي اندرويد 12
دا نازل سنة 2020
ازاي قديم
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10-04-2022 12:38 PM in
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10-04-2022 02:39 PM in
جالاكسى AZEYAD_mohamed
Hello. I’m Amira, Samsung Moderator.
Thank you very much for asking your question and we wish you a nice day
Based on your question
Android 12 update was released in August 2022
In the event that you have enabled the automatic update and the update did not reach the device
In the event that the device is from outside Egypt
I ask your permission to go to the nearest maintenance center to be able to check the device
You can find the nearest service center through the following link:
https://www.samsung.com/eg/support/service-center/
If you have any other questions,
We are at your at your service at any time
Thanks