Original topic:

A problem must solve with an update

(Topic created on: 08-28-2022 04:46 PM)
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Mohamed6
Beginner Level 3
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جالاكسى A
The fingerprint sensor is working when the phone is in the pocket and finishes the times of attempts to verify and it's so boring
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3 Comments
Amira-elnagar
Moderator
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Mohamed6

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding the update

kindly clarify the model of the device to be able to help you

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

Mohamed6
Beginner Level 3
جالاكسى A
My device is galaxy a52
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samsungmena
Expert Level 4
جالاكسى A
Mohamed6

 

Hello. I’m Mehad , Samsung Moderator
Thank you for asking the question
kindly follow the below steps

On the Settings screen, Tap Display.

Activate Touch Sensitivity.

Deactivate Accidental touch protection.

Restart the device.

Register new fingerprint.


If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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