Original topic:

when Note10+ in Lebanon will get the One UI 2.5

(Topic created on: 10-06-2020 12:31 AM)
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omar4samsung
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Hey...
I'm in Lebanon...
I had the last update to Note10+ last August...
Till now i didn't get any update...never September ever October...no security patch nore One ui 2.5...
Why?
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omar4samsung
Active Level 5
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اشتريت الهاتف من بيروت منذ اسبوعين والجهاز بحسب العلبة مستورد لماليزيا وفتحت الجهاز وتلقيت تحديثات متتالية حتى آخر تحديث كان لشهر اغسطس آب
وصلني بشكل طبيعي
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omar4samsung
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كيف من الممكن معرفة من اين امكانية تحميل التحديث...الجهاز نزلت له كل التحديثات
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omar4samsung
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مزود الخدمة
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omar4samsung
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صرلي عدة ايام كل يوم بجرب اكثر من مرتين
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Samsung_Expert
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Dear valued customer

Thank you for contacting Samsung Levant support 

kindly note that since your phone belongs to Malaysia then the same software update release dates will not be the same as the middle east

as we recommend you to try to remove the sim card and search for available updates 

or download Samsung smart switch on both your PC and smart phone and from your PC kindly check for available software updates after you connect your phone to pc through usb cable

 

https://www.samsung.com/us/support/owners/app/smart-switch

omar4samsung
Active Level 5
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I tried without sim...nothing done!
but I will try with smart switch by pc later...thank you...
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omar4samsung
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also...I did it by smart switch...
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omar4samsung
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