video player in the gallery

[IRasmi]

The video player isn't working normally any more whenever i try to play a video from the gallery.. i have to open player from options on the video.. and it closes after a few seconds.. and i can't even forward to a point of the video i want010

[Amira-elnagar]

Hello IRasmi. I’m Amira, Samsung Moderator.

Thank you for asking the question

We wish you a happy day

Based on your inquiry regarding 

We ask you to check some steps

Setting - apps - choose app - force stop - storage - clear cache and clear data

Thanks for your time