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samsung note 10plus

(أُنشأ الموضوع في: 10-28-2020 01:40 PM)
waseemiaf
Beginner Level 2
خيارات
جالاكسى نوت
My mobile getting heat up, when i check device care>battery useage> back ground running app bixby voice stub,  contact storage,  google play services 


Please suggest 
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3 التعليقات
Miatham
Expert Level 5
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جالاكسى نوت
If you have the 4G version, it's normal that because of the Exynos processor.
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waseemiaf
Beginner Level 2
خيارات
جالاكسى نوت
until yesterday mobile was normal, now it is heating up like anything..

battery health issues..??
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samsungksa1
Moderator
Moderator
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جالاكسى نوت

Thank you for contacting Samsung KSA 

Dear kindly check the link below for device overheating situations and solutions page number 7 and 8: 

https://downloadcenter.samsung.com/content/UM/201912/20191230150704247/SM-N97X_UM_EU_QQ_Eng_Rev.1.0_...

and if you still face the same issue then kindly visit the nearest service center in order to check 

the link of the service centers:

 https://www.samsung.com/sa_en/offer/service-centers/

Hope you and your family staying healthy and safe!

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