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10-06-2020 06:53 PM in
جالاكسى نوت- Mark as New
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10-06-2020 07:31 PM in
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10-07-2020 05:25 PM in
جالاكسى نوتThank you for contacting Samsung KSA
Make sure that your device is on the last update and kindly keep automatic update on
Also try to reset the device camera by the following steps : open the camera app-settings-reset the camera
The clarity of photos may be affected by distance between device and subjects when taking photos. If you take picture the objects at too close distances that Auto Focus may not be available normally, taken subjects may be blur and unclear.
Especially if you don’t keep the proper distances when shooting the photos, videos with high resolution or high zoom ratio, Auto Focus feature doesn’t work properly and it causes the unclear and blur images in the end.
So, it is recommended that you do not position subjects within too close distances from device to take clear photos and keep the proper *distances between device and object
And as currently smart phones had being used spherical lens for device camera, distortion may differ by lens type and it severely occurs when angle of view is wider and distance up to shooting object is shorter.
as you can use Samsung members app to check the device camera by going to get help page -interactive check-camera
and finally , don't forget to keep auto update on
Hope you and your family staying healthy and safe!