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01-15-2021 06:52 PM in
جالاكسى نوت- Mark as New
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01-16-2021 02:05 AM in
جالاكسى نوت& go to the lower end
You'll find "Get Help"
Click on it
Go to "Diagnose" & check you battery
This could tell you what the problem is quicker than anything else 🙂
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01-16-2021 11:29 AM (Last edited 01-16-2021 02:24 PM ) in
جالاكسى نوت- Put unused apps to sleep by going through settings - device care - battery- background usage limits
- Be sure your device is running the latest update
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01-16-2021 02:32 PM in
جالاكسى نوتThank you for contacting Samsung KSA
Make sure that your device is on the last update
battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
make sure that power saving mode is enabled
check the battery drainage for each app by going to settings-device care - battery
as you can put unused apps to sleep by going to settings-device care-battery-background usage limit
If you want to use battery longer, please change the refresh rate option if you want from Settings - Display - Motion smoothness -
Switch Standard on.
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).
We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!