Original topic:

note 20 battery

(Topic created on: 01-15-2021 06:52 PM)
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SamHowsawi
Beginner Level 2
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جالاكسى نوت
The battery last less than expected, and I am using my phone normally, any one facing this issue 
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3 Comments
SaudiAspire
Active Level 7
جالاكسى نوت
If you open Samsung Members app
& go to the lower end
You'll find "Get Help"
Click on it
Go to "Diagnose" & check you battery
This could tell you what the problem is quicker than anything else 🙂
Miatham
Expert Level 5
جالاكسى نوت
- Turn power saving mode on
- Put unused apps to sleep by going through settings - device care - battery- background usage limits
- Be sure your device is running the latest update
samsungksa1
Moderator
Moderator
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جالاكسى نوت

Thank you for contacting Samsung KSA

Make sure that your device is on the last update

battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet

make sure that power saving mode is enabled

check the battery drainage for each app by going to settings-device care - battery

as you can put unused apps to sleep by going to settings-device care-battery-background usage limit

If you want to use battery longer, please change the refresh rate option if you want from Settings - Display - Motion smoothness -
Switch Standard on.

Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).

We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!

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