I am a customer from Egypt My note 10 + back is separated from frame without dropping on the ground & I find another mobile with same problem in the market I send the mobile to support centre to change it ( still in 1st 30 days with change option ) They refuse my request & till now no one call me to explain why ? I called them several times till now I think note 10+ frame possibly will have a potential problem related to adhesive material Now how I can get my rights , I want to report a complaint against Samsung Egypt & I want Samsung to search my problem and investigate for it I am a Samsung fan ( note 3, note 8, tab s3, note 10.1 , A8+ ) Please help me
اولا مش لازم تكتب بالإنجليزي هنا ثانيا انت واللي معاه نفس مشكلتك تتصلوا بجهاز حماية المستهلك لتأكيد المشكله ثالثا روح انت واللي معاه نفس المشكله الي التوكيل لتأكيد المشكله لديهم رابعا ارسل لسامسونج علي تويتر وفي الحاله دي تقدر تكلمهم بالإنجليزي @Samsungmobile وان شاء الله تتحل المشكله
