Original topic:

gps issues note 10 plus ,مشاكل gps

(Topic created on: 06-20-2020 02:32 PM)
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DrMuhamad
Active Level 1
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جالاكسى نوت
Any one experienced  gps problem in note 10 plus , delay and not tracking in Google maps ,i tried everything, reset, cash delete,  network reset , removed any battery optimization  ,
Work for awhile then problem persist again,  
Was working perfectly before updates and was working in android 9 also perfectly 
6 Comments
alrazeen
Active Level 9
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it's working fine in my mobile 📱, no any issue I've seen
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DrMuhamad
Active Level 1
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your mobile is on last update?
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aziz015708
Beginner Level 2
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i can't find gps on the Google maps
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kutob
Beginner Level 3
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same problem in s21 ultra
I don't find any solution
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DrMuhamad
Active Level 1
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My daughter phone A71 working well . I think problem in exynos because snapdragon edition no problem
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samsungksa1
Moderator
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Thank you for contacting Samsung KSA

make sure that the app is on the last update

make sure to turn off data saver if you are using mobile data

turn off power saving mode

and try to clear data and cache from the device settings-apps-select the app-storage -clear cache and data

check app permissions :Settings -Apps -Select the issued application - Permissions -Location : Allow all the time 

make sure that the app is not one of the sleeping apps

and from the device settings-locations-App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings.

and also from the device settings-locations - Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.

 

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