Original topic:

galaxy note 20 ultra battery drain issue

(Topic created on: 09-15-2020 12:04 PM)
184 Views
aboudb99
Active Level 1
Options
جالاكسى نوت
My galaxy note 20 ultra drain battery like crazy even when I'm not using my phone !! 
1 Comment
samsungksa1
Moderator
Moderator
Options
جالاكسى نوت

Thank you for contacting Samsung KSA 

battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet

so make sure to close all the apps after you finish using the device 

make sure that power saving mode is enabled

check the battery drainage for each app by going to settings-device care - battery

as you can put unused apps to sleep by going to settings-device care-battery-tap 3 dots -tap on sleeping apps -add the apps you want

also kindly visit the nearest service center 

the link of the service centers :

https://www.samsung.com/sa_en/offer/service-centers/

 

Hope you and your family staying healthy and safe!

0 Likes