Original topic:

device care

(Topic created on: 01-18-2021 11:07 AM)
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CarlosVartanian
Active Level 4
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جالاكسى نوت
My phone can't scan applications anymore it freez on 19% after updating to one ui 3.0 
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Samsung_Expert
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جالاكسى نوت

Dear valued customer

Thank you for contacting Samsung Levant support

kindly try the following 

1. go to settings > apps  tap on the 3 dots on the top > reset app preferences 

2. go to settings > general management > reset > reset settings

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