device care

[CarlosVartanian]

My phone can't scan applications anymore it freez on 19% after updating to one ui 3.0 

[Samsung_Expert]

Dear valued customer

Thank you for contacting Samsung Levant support

kindly try the following 

1. go to settings > apps  tap on the 3 dots on the top > reset app preferences 

2. go to settings > general management > reset > reset settings