- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2020 12:25 PM in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2020 01:47 PM in
جالاكسى نوتI have also NOTE 9. I CHARGE the battery up to 90% daily ...I use it more than normal. about 6 hours to take photos and transfer them to PDF files. daily I have more than 350 up to 600 pictures daily. and my mobile battery stand up for full of my work. I never charged it ...and I use it for work. sending emails and receiving emails also. with WhatsApp. and YouTube too for about 1 or 1.5 hours after work. and sometimes I play some games for about 45 minutes. and my battery still a live
so that means there's some wrong. with your battery or some software working in background
thanks for understanding
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2020 01:56 PM (Last edited 10-04-2020 01:56 PM ) in
جالاكسى نوت- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-04-2020 02:17 PM in
جالاكسى نوتThank you for contacting Samsung KSA
first we are really sorry to hear that , this issue has already transferred to the concerned department so kindly keep automatic updates on
battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
make sure that power saving mode is enabled
check the battery drainage for each app by going to settings-device care - battery
as you can put unused apps to sleep by going to settings-device care-battery-tap 3 dots -tap on sleeping apps -add the apps you want
as you can visit the nearest service center in order to check the device battery if you still face the same issue
the link of the service centers :
https://www.samsung.com/sa_en/offer/service-centers/
Hope you and your family staying healthy and safe!