Original topic:

Samsung Galaxy Note 10 Plus Android 12 Update

(Topic created on: 01-27-2022 01:08 PM)
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EngMarwan10
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Hi All,
I have the ability nowbto update android version into android 12 but can anyone confirm that Samsung Galaxy Note 10 Plus is working fine after this update as I found several topics state that users faced manu issues after this update
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MYYH
Active Level 1
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I heard that you should backup your info on another device before you install the update so as you can format your device before you get your info back
To get the optimum performance
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Amira-elnagar
Moderator
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Hello. I’m Amira, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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EngMarwan10
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Will I have the option to revert back to Android 11 in case any issues faced and not solved ?
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