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Panels

(أُنشأ الموضوع في: 01-16-2022 04:50 PM)
marwanzahran
Active Level 1
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After the android 12 update the categories in clipboard side panel missed the categories (all, recommended, locked) this was very very useful specially when you have many items in the clipboard and you need to access one of the locked one without having to scroll down. Another option that is missing the paste option under each item in the clipboard!! I have to copy it again and close the panel then paste It inside the application this is inconvincing. 
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Amira-elnagar
Moderator
Moderator
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Hello. I’m Amira, Samsung Moderator
we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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