Original topic:

Note 20 ultra sim data changed problem

(Topic created on: 02-03-2022 05:01 PM)
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dr3aleem
Active Level 1
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جالاكسى نوت
Sim card data changed, system will reset automaticly 
This message appeared after i did a hard factory reset 
It pop up always 
I need help plz
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7 Comments
MHRabea
Active Level 7
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It's the sim card problem not the device
Do you have we sim card try removing it and see for your self
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Amira-elnagar
Moderator
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Hello I’m Amira , Samsung Moderator
we thank you for asking your question
We ask you to communicate your telephone network

to be able to help
We hope to solve the problem as soon as possible
We are  at your service always
Thanks

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dr3aleem
Active Level 1
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But it just appeared after android 12 update
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Amira-elnagar
Moderator
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we thank you very much for asking your question

I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.

You can visit the nearest Samsung service center and they will be able to help you

Kindly send us your address to provide the nearest service center

or you can find it following the below link:

http://www.samsung.com/eg/support/servicelocation/

thank you

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AlyS
Active Level 10
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What is the operator providing the SIM card ?
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dr3aleem
Active Level 1
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Vodafone and WE but the message doesn't mean one of them, it says sim card data not 1 or 2
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AlyS
Active Level 10
جالاكسى نوت
Go to (we) sim toolkit
Roaming services
Select mode
Manual
National

Then tell.us if the problem appears again or not
Screenshot_20220204-114426_One UI Home_24228_1643967866.jpg
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