Original topic:

Note 20 ultra screen rotation

(Topic created on: 12-16-2022 04:36 PM)
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AhmedA7195
Beginner Level 2
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Please support me in my phone that my screen doesn't auto rotate any more after the android 13 update.
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samsungmena
Expert Level 4
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AhmedA7195

 

Hello. I’m Mehad , Samsung Moderator
Thank you for asking the question

 

we recommend that you perform a factory data reset to resolve this issue using the steps below:-

 

Settings – Backup and reset - Factory data reset.

 

Ensure all user data is backed up using smart switch

from the link below and then use the backup tool to create a data backup

http://www.samsung.com/eg/support/smartswitch/

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time

 

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AhmedA7195
Beginner Level 2
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Hello.
Thanks for your support,
But I did the factory data reset and still facing the same problem till now.
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Amira-elnagar
Moderator
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AhmedA7195

Hello  I’m Amira, Samsung Moderator
we thank you for asking your question
we do really apologize for the problem that you face
You can visit the nearest Samsung service center and they will be able to help you
Kindly send us your address to provide the nearest service center
or you can find it following the below link:
http://www.samsung.com/eg/support/servicelocation/
thank you

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AhmedA7195
Beginner Level 2
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Thank you.
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Amira-elnagar
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it's always our pleasure to help you ineeded🤩

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