Note 20 ultra Cant update

[Islam1987]

My note 20 ultra has a new update but it reachs the page which say that the update is downloading, But the timer keeps freezed and No update begains 

[Mohamedahmed12]

Did you try to restart your phone before?

[Momenzaky]

Restart Your phone than start Your download again

[SamsungModerator1]

Islam1987

Good Evening, regret, with you Mehad from Samsung Egypt

We thank you very much for asking your question and we wish you a happy day

Based on your question

Please follow the following steps

Make sure there is enough space on the phone

Try another Wi-Fi network

Make sure the internet is strong

If the problem persists, please go to the nearest maintenance center to have the phone checked and solve the problem

you can follow the link below to find the nearest one :

http://www.samsung.com/eg/support/servicelocation/

If you have any other questions

We are at your command and at your service at any time

Thank you for coming and for your time