Original topic:

Note 10 plus

(Topic created on: 11-06-2022 11:15 PM)
Amiersaeed
Beginner Level 2
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جالاكسى نوت
good evening, everybody . I own a Note 10 Plus phone. And I have a problem with the s pen, which is not connecting. Are there any solutions? #!
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Amira-elnagar
Moderator
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جالاكسى نوت

Amiersaeed

Hello. I’m Amira, Samsung Moderator
Thank you for asking the question
We wish you a happy day
Based on your inquiry regarding

We really apologize to you very much for the problem you are facing
Based on your question
Step 1. Go to Settings > Software Update.
Step 2. Click on Download and Install.
The third step. Follow the instructions that appear on the screen.
Check #1. Make sure your phone is not in contact with a magnet
If you often get a notification saying that you need to connect your S Pen to the S Pen indicator icon, or the S Pen often gets disconnected from your device, check the accessories that came with the device first.
Certain magnetic forces may adversely affect the functionality of the S Pen. As such, a magnetic phone case or metal cover may interfere with the recognition or use of the S Pen and may cause erratic and unintended insertion. Before using the S Pen, be sure to remove any magnetic accessories such as the magnetic case or metal cap.

2. Check the connection status in the Air Actions settings
If you are having issues connecting to the S Pen after removing any magnetic accessories, you may need to remove the S Pen and insert it back into the slot and check the connection status in the Air Actions settings. Follow the steps below to access the S Pen's settings.

Step 1. From the Settings app, select Advanced Features.
Step 2. Tap on the S Pen
Step 3. Click on Air Actions.
Step 4. After reinserting the S Pen into your phone, check the connection status of the S Pen.
Check 3. Reset the S Pen and plug it in again
You can also try resetting and connecting the S Pen again. If you have customized the S Pen's settings, resetting the S Pen will return it to its default settings. After inserting the S Pen into the slot until you hear a click, configure the S Pen reset by following the steps below.

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