I just bought Samsung Note 10 Plus, and I found after using it for a couple of minutes that it gets slight or uncommon heat at the top of the phone, regardless the apps that I am using which is Facebook or WhatsApp.
I think that it shouldn't be a problem for a brand new phone that just bought 1 day ago.
Any advice or a clue in order to tackle that issue?
Hello. I’m Amira, Samsung Moderator. Thank you for asking the question We wish you a happy day Based on your inquiry regarding I ask permission to perform the following steps
1. Is the handset is overheating or getting warm while charging. 2. Check for updates first because there is a fix tool been launched for this issue on Samsung KIES after backing up the data on KIES. 3. If the updates didn´t work, reset the phone. 4. Check for any physical damage.
If you have any other inquiries You will meet us under your command at any time Thanks
