Original topic:

Note 10 plus android 13

(Topic created on: 01-22-2023 08:53 PM)
Beginner Level 2
جالاكسى نوت
Is there any way to get android 13 to note 10 plus ?
Other than the usual update 
جالاكسى نوت

Dear Customer
Thank you for emailing Samsung,
I hope you’re having a good day so far.
Kindly accept our apologize for any inconvenience In regards to your query
The latest update released for the note 10 Plus
It is Android 12

Android 12 It has already been issued
It is not available for Android 13
I ask your permission to activate the automatic update, and in the event that any update is issued for the device, it will be downloaded to you
If the issue wasn’t resolved you can honor us with your visit to the nearest service location in order to diagnose the device and solve the issue.
You can send us your city and residential area to send you the nearest service center or you can follow the link below to find the nearest one :
Or we can support you through our “Live Chat” experts and remotely access your device through the following link:
Live Chat working hours are from 9:00 A.m to 6:00 P.m
For your convenience, you can communicate with us and inquire about the status of your device at any time through WhatsApp on this number 01000016580
If you require further assistance, please don’t hesitate to contact us
back and we will be more than happy to help.

Kind regards,    
Customer Service Representative
Samsung Electronics Egypt
Website: www.samsung.com/eg/support

Beginner Level 2
جالاكسى نوت
Thank you for your reply.
My device is already updated to android 12 one year ago .
It is doing well.
My clear question is :
Is that is the end ?
Is samsung dropping its old devices 3 years after purchasing?
If th matter is so...
We will think in other brand.
Global Community Manager
Global Community Manager
جالاكسى نوت



Hello. I’m Mehad , Samsung Moderator
Thank you for asking the question



For now there’s no updates for the device.

We recommend that you activate the auto-update feature on your device


Settings - Software Update - Activate the automatic update option

Once an update is available for your device, you will be notified immediately by notification of the update

If you have any other question, can you explain it to us
We are  at your service always
Thanks for your time