Original topic:

My power button isn't work at all

(Topic created on: 05-02-2021 09:02 PM)
306 Views
Melvinn
Active Level 1
Options
جالاكسى نوت
Hi
 My power button is not working at all. I was scrolling on my phone and I went to turn it off and the phone won't respond and I tried to restart the phone and still not working now I am stuck with double tap to turn it on and double tap to turn it off, and when I power off the phone and I wait for about 10 seconds the phone suddenly power on itself. And when I on the lock screen the phone keep turning on and off and I am not even touching the phone. This happened to me month ago and restart the phone and the problem is gone but now it stuck :( 
My phone is Galaxy Note 10 Lite 
It is updated to the last version 
And I didn't drop my phone or something so it's probably a software issue
Thanks 
7 Comments
kitsune2708
Active Level 8
جالاكسى نوت
Have you updated to one ui 3?

Man so many freaking issues
0 Likes
Melvinn
Active Level 1
جالاكسى نوت
Yes I'm now on one ui 3.1 :(
0 Likes
kitsune2708
Active Level 8
جالاكسى نوت
Sooooo should I update?
0 Likes
kitsune2708
Active Level 8
جالاكسى نوت
I have checked online and can't find any issues of that... your device might be slightly damaged... no issues reported about the powerbutton being malfunctioning...
Please go to the nearest samsung store and tell them about the issue...
0 Likes
kitsune2708
Active Level 8
جالاكسى نوت
OK listen...

Backup your phone using smart switch,
Then factory reset your phone...
That should help with most of the issues
0 Likes
kitsune2708
Active Level 8
جالاكسى نوت
Report this issue
0 Likes
Melvinn
Active Level 1
جالاكسى نوت
Already done that and I'm waiting for respond
0 Likes