Original topic:

Mobile hotspot not working.

(Topic created on: 05-31-2020 02:16 PM)
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DonMelocoton
Active Level 3
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جالاكسى نوت
I noticed when I have mobile data turned on the mobile hotspot on my Note 9 won't work properly. The device that I want to share the connection with does actually connect but then it says "connected, no internet" or something similar. Wifi sharing works fine though, I only have this problem when I try to share 3G data. Tried with a TV, a laptop and another mobile and none of them gets internet. Was hoping it would get fixed but after this month's update the problem still persists. Did a factory reset and nothing changed. Is anyone having the same issue? 
5 Comments
salah5050
Active Level 1
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hi
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DonMelocoton
Active Level 3
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hello, you're welcome to share with us your experience and give us any insight
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Samsung_Expert
Moderator
Moderator
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Dear valued customer

we appreciate the chance to assist you 

may we know if you have enabled the allow devices option after you enabled the mobile hot spot 

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DonMelocoton
Active Level 3
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I don't even have that option in the Hotspot settings.
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SierraRose49
Beginner Level 4
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I use my hotspot 4 internet access exclusivity. that includes my phone TV and anything else that wants to connect. the settings that use are under connections/data usage I turn mobile data on.. I didn't turn on mobile hotspot. it tells me I need to turn off the Wi-Fi which is fine by me.
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