Original topic:

Mobile hotspot not working.

(Topic created on: 08-05-2020 07:25 AM)
144 Views
DonMelocoton
Active Level 3
Options
جالاكسى نوت
I noticed when I have mobile data turned on the mobile hotspot on my Note 9 won't work properly. The device that I want to share the connection with does actually connect but then it says "connected, no internet" or something similar. Wifi sharing works fine though, I only have this problem when I try to share 3G data. Tried with a TV, a laptop and another mobile and none of them gets internet. Was hoping it would get fixed but after this month's update the problem still persists. Did a factory reset and nothing changed. Is anyone having the same issue? 
5 Comments
salah5050
Active Level 1
جالاكسى نوت
hi
0 Likes
DonMelocoton
Active Level 3
جالاكسى نوت
hello, you're welcome to share with us your experience and give us any insight
0 Likes
Samsung_Expert
Moderator
Moderator
Options
جالاكسى نوت

Dear valued customer

we appreciate the chance to assist you 

may we know if you have enabled the allow devices option after you enabled the mobile hot spot 

0 Likes
DonMelocoton
Active Level 3
جالاكسى نوت
I don't even have that option in the Hotspot settings.
0 Likes
SierraRose49
Beginner Level 4
جالاكسى نوت
I use my hotspot 4 internet access exclusivity. that includes my phone TV and anything else that wants to connect. the settings that use are under connections/data usage I turn mobile data on.. I didn't turn on mobile hotspot. it tells me I need to turn off the Wi-Fi which is fine by me.
0 Likes